privacy policy
Privacy Policy – ASH ROSE
ASH ROSE is committed to protecting the privacy and personal data of our customers. This Privacy Policy explains how we collect, use, and protect your information when you use our store to purchase products or request event decoration services.
1. Information We Collect
We may collect the following information when you interact with our store:
- Full name
- Phone number
- Delivery address
- Email address (if provided)
- Order details (requested products, customer notes)
- Payment information (processed securely; we do not store card details)
2. How We Use Your Information
We use the collected information for the following purposes:
- Processing and delivering orders
- Providing event decoration and custom services
- Communicating with customers regarding orders and updates
- Improving our services and customer experience
- Sending promotions or updates (only with customer consent)
3. Data Protection
ASH ROSE takes appropriate technical and organizational measures to protect customer data against unauthorized access, alteration, disclosure, or destruction.
4. Information Sharing
We do not sell, rent, or trade customer information to any third parties.
We may share limited information only with:
- Delivery companies to complete shipping orders
- Payment service providers for secure transactions
Only the necessary data is shared to complete the service.
5. Your Rights
Customers have the right to:
- Request access to their personal data
- Request correction or updates to their data
- Request deletion of their data, unless legally required to retain it
6. Policy Updates
ASH ROSE reserves the right to update this Privacy Policy at any time. Any changes will be posted through our official channels.
7. Contact Us
For any questions or privacy-related requests, you may contact us:
📞 Phone / WhatsApp: +966533649815
📧 Email: [email protected]